Privacy Policy for Eleina Support
Effective Date: 26/06/2023
At Eleina Support NGO, we are committed to protecting the privacy and confidentiality of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, and address when you voluntarily provide it to us through our website, forms, or communication channels.
1.2 Non-Personal Information: We may also collect non-personal information, such as browser type, operating system, IP address, and website usage data, which does not identify you personally but helps us improve our services.
2. Use of Information
2.1 Providing Services: We may use your personal information to provide and improve our services, respond to your inquiries, process donations, and communicate with you about our activities, events, and initiatives.
2.2 Marketing and Communications: With your consent, we may send you newsletters, updates, and promotional materials related to our organization. You have the option to unsubscribe from such communications at any time.
2.3 Research and Analytics: We may analyze non-personal information to gain insights into our website usage, trends, and user preferences. This helps us enhance our services and tailor our content to better meet the needs of our users.
2.4 Legal Compliance: We may disclose your personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or the safety of others, investigate fraud, or respond to a government request.
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3. Sharing of Information
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, managing our website, or processing payments. These providers are bound by confidentiality obligations and are not permitted to use your information for any other purposes.
3.2 Consent: We will not share your personal information with third parties for marketing purposes without obtaining your prior consent.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of our organization, your personal information may be transferred to the new entity, subject to the terms of this Privacy Policy.
4. Security Measures
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
5.1 Access and Update: You have the right to access, correct, or update your personal information by contacting us. We will make reasonable efforts to fulfill your request, subject to any legal or contractual restrictions.
5.2 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5.3 Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or contacting us directly.
6. Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
7. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those websites.